We’re Here for You
COVID-19: What We’re Doing
At Citadel, the safety and well-being of our members and employees is our top priority. Our goal is to provide a safe place to bank, and never disrupt your member experience, while providing the level of service you expect.
Our branches are fully open. We've opened our office lobbies for members. Learn more about our safety precautions and guidelines.
Given the recent outbreak and heightened concern of the coronavirus (COVID-19), we would like to inform our members of all the precautions and actions we are taking in addition to making you aware of available tools and resources.
Loan Assistance Program
Citadel is offering a Loan Assistance Program to members experiencing financial hardship due to COVID-19.
Business Resources for COVID-19
We are here to help our business customers with your needs as a result of COVID-19. Learn about our resources, PPP Loans and payment relief options.
COVID-19 Stimulus Checks & Consumer Benefits
Get more information on the CARES Act tax credits and information on retirement account savings benefits.
Branches & Contact Center COVID-19
Our branch lobbies are officially open for business. As you visit our offices, please be aware of our precautions and safety measures at each of our locations. Learn more.
Digital Banking Tools
We encourage you to explore our digital tools and online resources so you can bank safely and securely from home during this challenging time.
Apply for Loans and Accounts Online
At Citadel Credit Union, our goal is to help you build financial strength. You can easily open accounts or apply for a loan online. Learn More.
Access free weekly credit reports through AnnualCreditReport.com.
Get StartedHow to Use Citadel Mobile Deposit
Watch our helpful how-to video to learn how to use your phone to deposit checks quickly and securely to your checking, savings, or money market account from virtually anywhere.
