How do I switch my current Checking Account to a Cashback Rewards Checking Account?

Frequently Asked Question

You can convert your current Checking Account to a Cashback Rewards Checking Account through Online and Mobile Banking, by calling Citadel, or visiting us in a branch. Converting your account is easy in Online and Mobile Banking:

  1. Click into the Checking Account you want to convert.
  2. From your account details use the 3 dot ellipses menu and select 'Switch Account Type'
  3. Confirm your account details, and you’re done!

Your account number and card number will stay the same.

Routing #

231380104

Branch Hours: Mon - Thurs: 8:30 a.m.-5:00 p.m.

Friday: 8:30 a.m.-6:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

(800) 666-0191

Customer Service

Video Connect

Chat Virtually

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