Helped Me Through
“When my checks were stolen, Citadel was on it before I was affected. They told me everything I needed to do and helped me through everything.”
Branch Hours
Insurance Services
As a Citadel customer, you’ll enjoy lower insurance premiums on auto, renters, homeowners, life, and more. With Citadel’s full range of insurance services, you can get the comprehensive coverage you need and feel assured that your family’s financial stability is protected no matter what. Our premiums are affordable. Your security is priceless.
Non-deposit insurance products and services are offered through Citadel Agency, LLC are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of Citadel and may go down in value. Insurance Agents are registered through Citadel Insurance Agency, LLC.
Transitioning to Medicare soon? Citadel can help. We offer complimentary consultative services to all members struggling with the Medicare process, acting as your partner from start to finish. From selection of a plan, enrollment, and post-enrollment Citadel is here to help optimize this process so you can focus on enjoying your life in retirement.
Shopping around for auto insurance can be a hassle, but Citadel can help narrow down your options. We work with Travelers and Liberty Mutual to bring our members quality coverage, special rates, and discounts on premiums. Put yourself in the driver’s seat when shopping for auto insurance with Citadel. Get a free quote today.
Whether you own or rent your home, you still need to make sure your assets are protected. Citadel offers Homeowners and Renters Insurance and will work with you to get coverage at a price that fits your budget. Members can also take advantage of free guidance and other providers through our in-house insurance experts.
Life is unexpected, make sure your family is prepared for the worst. Citadel offers affordable and flexible life insurance through TruStage* and free guidance with an insurance expert. We’ll work with you to evaluate your family’s protection needs and help you determine the best plan. Get a free quote today and protect your loved ones from the unexpected.
An accidental death can leave a family with a significant financial burden. Build a safety net for your loved ones with Accidental Death & Dismemberment insurance from Citadel. Once you’re enrolled, your AD&D Insurance pays a cash benefit to your beneficiary due to your loss of life in a covered accident. It also pays benefits if you suffer a covered injury.
Going to the emergency room can be extremely expensive, make sure you and your family is prepared for any medical accident with Hospital Accident Insurance. This is a supplemental insurance to be used alongside your regular health insurance coverage to help protect you and your family in the event you are hospitalized due to a covered accident.*
Concerned about identity theft? Citadel provides individuals and families with access to comprehensive identity theft detection and recovery services. Our ID theft subscription packages can cover an entire family and start at only $3.95 per month. With this service, we offer a range of products to help protect you against credit card fraud, identity theft and much more.
As a Citadel member, you can contact our insurance agent expert at any time to consulate on your personal, auto, and home insurance needs.
“When my checks were stolen, Citadel was on it before I was affected. They told me everything I needed to do and helped me through everything.”
“While on vacation, my husband and son went to Panama Beach for lunch using our Citadel Debit card. When we went to dinner later that night and the card was declined. We were hacked on vacation and all our money was gone. Citadel got our money back within 24 hours. What could have been a real disaster was averted, thanks to the great service we received from Citadel. I tell the story all the time; we couldn't have been happier with their quick resolution to the problem.”