Payment Protection

Safeguard your financial stability with Citadel’s Member’s Choice™ Borrower Security program. With payment protection, you protect yourself and your family if the unexpected happens.

Need to file an Unemployment Insurance claim?

If you have already enrolled in Unemployment Protection Insurance on your loan(s) through Citadel’s Member’s Choice™ Borrower Security program, Citadel is here to help. If you are, or become, involuntarily unemployed, and would like to take advantage of your coverage, please complete this form and we’ll help you get started.

Preparing for the Unexpected

It’s important to be prepared for life’s sudden and unexpected disasters, especially when it comes to your finances. Payment protection through Citadel’s Member’s Choice Borrower Security is a voluntary loan option that covers your payment or balance in the event of death, disability, or involuntary unemployment. By protecting your loan investment, you’ll worry less about those “what-if” situations.

Protect your finances, credit, and loved ones

If the worst happens, Citadel’s Member’s Choice Borrower Security cancels your monthly loan payment up to the agreed maximum. With this protection, both the principal and interest portions of your loan payment are canceled.

Features of Member’s Choice Borrower Security:

  • Simple eligibility requirements
  • Fast and easy enrollment
  • Immediate protection for eligible borrowers
  • Fee conveniently included in your payment
  • No maximum age requirement

Types of Security Plans

Auto and Personal Loan Protection

  • Protects up to two borrowers per loan
  • Cancels your loan balance up to $75,000 in the event of death
  • Cancels your monthly loan payments for up to 12 months, or $12,000, if disabled by a protected illness or injury
  • Cancels your monthly loan payments for up to 6 months, or $3,000, if involuntarily unemployed

Credit Card Protection

  • Protects up to two borrowers per loan
  • Cancels your credit card balance up to $50,000 in the event of death
  • Cancels your monthly loan payments up to 12 months, or $12,000, if disabled by a protected illness or injury
  • Cancels your monthly loan payments for up to 6 months, or $3,000, if involuntarily unemployed

Coverage Packages

The package you’ll qualify for and the pricing will vary. Speak to an expert for more information.  

Full Coverage

  • Loss of Life
  • Disability
  • Involuntary Unemployment

Partial Coverage Life and Disability

  • Loss of Life
  • Disability

Disability Coverage

  • Disability Only

Life Coverage

  • Loss of Life Only

Ready to speak with a representative about Payment Protection options?

Schedule Appointment

Our Insurance Expert

Laura Balint
Laura Balint
Insurance Agent, PLCS

Introducing Citadel Video Connect

Chat face-to-face with a Citadel Video Specialist in a secure environment from the comfort of home on your laptop, desktop computer, or mobile device using the Citadel Video Connect app. Please be sure to have your photo ID ready prior to beginning the call. Choose Video Connect above, or learn more about our Video Banking options.

Citadel is dedicated to protecting the finances, privacy, and data of our customers.

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