Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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Citadel branches will be closed on Monday, January 19 for Martin Luther King, Jr. Day. Access your accounts 24/7 with Online & Mobile Banking.

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As a Citadel customer, you’ll enjoy lower insurance premiums on auto, renters, homeowners, life, and more.

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Finding insurance to meet your needs and budget can be a daunting task. We've teamed up with the best providers to help you find the right insurance for the right price. You can rely on Citadel Insurance Services to help you get the coverage you need.

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Branch Hours: Mon - Fri 9:00 a.m.-5:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

Please Note: New 2026 branch hours have taken effect. Visit Citadelbanking.com/Locations for details.

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