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COMING SOON: We’re introducing a new look for Citadel’s brand!

Over the next few weeks, you may see some changes on our website, as well as Online and Mobile Banking. As a valued member, we'll keep you informed as we start rolling out changes.   Learn More

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Online Privacy, Security & Accessibility

Website Accessibility Statement

Citadel is committed to enhancing our site and increasing accessibility and usability for all of our members. Our accessibility efforts are based on the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). Our website will be tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies..

Please be aware that our efforts are ongoing. If you encounter an accessibility issue, please Contact Us. We will make all reasonable efforts to make each page of our website accessible for you.

Online Privacy & Security Policy

Read Citadel's Privacy & Security Policy