An Easier Way to Pay — Built for You
Contactless Payments & Mobile Wallets
Using your Citadel debit and credit cards is faster, easier, and safer than ever. Simply Tap & Go™ at checkout using your contactless card or your favorite mobile wallet, like Apple Pay, Google Wallet, or Samsung Pay.
How to make contactless payments:
- Look for the Contactless Symbol at checkout. Don’t see the Contactless Symbol? No worries, you can still swipe or insert your card to pay.
- Tap your contactless card or mobile device near the Contactless Symbol and your payment is processed in seconds.
If needed, you can set up or reset your Citadel PIN at any time by calling:
- Debit Cards: 866-985-2273
- Credit Cards: 888-886-0083
Greater Security
With built-in, EMV-grade chip security, you can enjoy safe and secure contactless payments.
Faster Checkouts
Check out 10x faster* with your Citadel Mastercard when you’re on-the-go.
Safety & Convenience
Touch fewer surfaces– simply look for the contactless symbol where you shop and tap your card to pay.
Learn more about how to keep your cards and accounts secure.
Security TipsHow to add your cards to mobile wallets:
The easiest way to add your Citadel debit or credit card to a mobile wallet is by using the Citadel Mobile App, available for download from the App Store or Google Play.
- Log in to your Citadel Mobile App and select the credit or debit card you want to add.
- Select the Card Services tab to view your card.
- Tap the Apple Pay or Google Wallet icon and follow the instructions to add your Citadel card to your mobile wallet. For Samsung Pay, select ‘View Card Details’ to get your card information, then follow the Samsung process found here.
If you don’t have the Citadel Mobile App, or you prefer to add your cards directly from your chosen mobile wallet app, you can follow instructions as prompted by your device or learn more here:
- How to Set Up Apple Pay
- How to Add Your Card to Google Wallet
- How to Add Your Card to Samsung Pay
- How to Add Your Card to Venmo
- How to Add Your Card to Zelle
Please note: third-party apps and wallets are updated frequently. Consult your preferred mobile wallet's user guides and support materials for the latest instructions.