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Securing Your Accounts
Security
Are You Seeing Suspicious Activity on Your Accounts?
Citadel is dedicated to protecting the privacy and security of our members. If you think you may have been the target of a potential scam or are seeing fraudulent charges on your account(s), please contact us immediately at (800) 666-0191, visit a branch, or speak to a representative virtually via Video Chat.
We also recommend that you immediately turn off any debit or credit cards associated with your account through Online & Mobile Banking, continue to closely monitor your credit, and set up custom account alerts to ensure no other fraudulent transactions are taking place.
Let’s Fight Fraud Together
With fraudsters working around the clock to hack into your accounts, keeping your financial and personal information secure has become a full-time job. That’s why Citadel will always work with you to fight against fraud. Below you’ll find helpful information on what you can do to prevent fraud, how exactly Citadel protects your accounts, and the types of scams that are currently being used today.
Trending Scams & Recent Alerts
Holiday Shopping Scams
Debit and credit card scams have increased yearly during the holiday season. Be sure to protect your card as you shop for those perfect gifts with these tips.
Impersonation Scams
Impersonator scams come in many forms but will always involve fraudsters trying to trick victims into thinking they’re from an entity you trust to take your money. Here are the 3 most common types of impersonator scams to look out for.
5 AI Scams to Be Aware Of
As Artificial Intelligence continues to develop and become more prevalent in our daily lives, scammers will use the technology to create new ways to commit fraud. Check out these 5 recent AI scams to be on the lookout for.
Common Social Media Marketplace Scams
Social media marketplaces have become increasingly popular in recent years, but this popularity has also attracted the attention of scammers, who are using these platforms to commit fraud. Look out for these common social media marketplace scams.
