Security Alert: Scammers are impersonating Citadel on WhatsApp and other messaging apps to trick members into sharing personal information.

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How do I change my PIN number for my debit or credit card?

Frequently Asked Question

It's easy to change your credit or debit card PIN number. If you have a credit card please call 888-886-0083, and if you have a debit card please call 866-985-2273.
Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Thurs: 8:30 a.m.-5:00 p.m.

Friday: 8:30 a.m.-6:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

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(800) 666-0191

Customer Service

Live Video Call

Video Connect

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