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“Marilyn was very helpful assisting us through the mortgage process. We highly value Citadel's representatives and will continue to offer favorable recommendations. ”

“Beth, thank you for all your hard work on my behalf, most importantly with your kind patience! We had a simple, flawless and speedy settlement today thanks to your expertise. Thank you from the bottom of my heart.”

“Over the years, I have used Citadel to handle many of my mortgage needs. Your service is outstanding and as you know, it begins with your staff. Although the application phase often feels invasive, your team finds a way to make it worthwhile. Please extend my appreciation to your entire staff. Because of them, I will continue to use Citadel for all my mortgage needs.”

“I appreciate the patience and all the follow ups throughout the mortgage process. It’s been a pleasure and you’ve made the process so much easier for me.”

“I just refinanced my mortgage with Citadel. Throughout this process, Dave and Gina were wonderful. They were very professional, very knowledgeable, very accessible, and answered all of my questions in a timely manner. My positive experience through this loan process was due to the work of the Citadel Mortgage Team.”

“I've been with Citadel since I was a kid. Living in Chester County my whole life, I'm proud to have been a member of Citadel for at least 25 years. I've always received top notch service from all of their locations, and they have helped me with many products, including car loans, two home equity loans, and various savings accounts for my family. ”

“Citadel made my mortgage experience stress free. They answer all my calls immediately. I rate this credit union at a 10 our of 10. ”

“Thank you to Samantha, on the Citadel Mortgage Team. It was wonderful working with Citadel. Everything went smoothly and it was a pleasure to have everything in advance. ”

“I wanted to thank the Citadel Mortgage team for all their hard work over the past few months. My wife and I settled late yesterday afternoon on the Equity Line of Credit. As always, the process went smoothly, and throughout the entire mortgage process Citadel has been outstanding. As a result, we have been loyal Citadel customers for years. We will continue to be loyal customers with Citadel in future as a result of the credit unions outstanding work.”

“Citadel is amazing! Thank you so much to Citadel’s Mortgage Team! I recently tried to get a HELOC with another bank and they didn’t communicate, denied me without any notice for equity, and gave me a low estimate. I told my husband that we should try Citadel. Going with Citadel was the best decision ever. The communication was on point and the process was a breath of fresh air. Everyone was so pleasant, polite, and professional. I’ve been telling everyone about my great experience!”

“I switched to Citadel when I was in search of a loan to switch my home mortgage company. Citadel was the only one to accommodate me. They saved me money, which was great! After my wonderful experience with the mortgage process, I switched all my accounts over to Citadel. They have been super to me in all aspects of transactions and I am very pleased when I enter the bank, I feel like it's family.”

“I just wanted to say ‘thank you’ to Citadel’s Mortgage Team for all of their work at to get our mortgage taken care of. Everything with our signing went through without a hitch. We are almost all moved in! ”

“Jennifer on the Mortgage Team is the best. All I can say is I love Citadel and the team of professionals that make things happen.”

“My wife and I are grateful for the very good attention of Citadel staff. The purchase of our house could not have been easier and more effective thanks to management. Thanks Citadel!”