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COMING SOON: We’re introducing a new look for Citadel’s brand!

Over the next few weeks, you may see some changes on our website, as well as Online and Mobile Banking. As a valued member, we'll keep you informed as we start rolling out changes.   Learn More

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How do I set up recurring loan payments from another financial institution?

Frequently Asked Question

To set up payments from an outside financial institution, you will need Citadel's routing number: 231380104. You will also need your Citadel account number. There are two easy ways to find your account number:

 

Billing Statement

Right at the top of your billing statement you can find your account number. This is also used to Enroll in Online and Mobile Banking. View the example below for reference.

 

Online and Mobile Banking:

  • Login to Online Banking
  • Select the loan you would like to review
  • At the top of the Loan History, you will see all account details, including your account number.

 

Manage your loans quickly and easily in Online Banking!

Enroll Now