How do I set up a direct deposit?
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Frequently Asked Question
Direct deposit is a fast, secure way to deposit paychecks, government checks such as tax refunds or Social Security benefits, or other funds such as annuities and dividend payments. In most cases, you will have immediate access to these funds.
- If you are setting up a direct deposit for your paycheck from your employer, they may provide either a paper or online form for you to fill out.
- Instructions on setting up direct deposits from the U.S. government, such as tax refunds, military benefits, or Social Security checks, are available at GoDirect.gov.
- You may also supply this information to your tax preparation professional for tax refunds.
- Your financial advisor or planner may need this information to set up direct deposit payments and distributions from retirement accounts.
This is the account information you'll need:
Checking account numbers are printed on the bottom of your checks directly to the right of the bank routing number.
You can also find account numbers in Online & Mobile Banking.
- Select the account you want to receive the deposit, usually a checking or savings account, including both Star Savings and High Yield Savings. Certificates are non-transactional accounts and cannot receive direct deposits.
- Look for the ACH(EFT) number on the Account Details tile (desktop) or the Details tab (mobile).
- You can also view and download a personalized, pre-filled Direct Deposit form. The option is immediately visible for savings accounts. For checking accounts, tap …More and select Direct Deposit Form.
You can also get a printed Direct Deposit form at any of our branches.
Please note: It may take one or two pay or benefit periods before direct deposit is activated for your account. You can sign up for automatic alerts to let you know when your deposit is available. If you are not signed up for Online & Mobile Banking, enroll now.
What is a qualifying direct deposit?
A qualifying direct deposit is defined as a recurring amount electronically deposited directly into an account from:
- Payroll
- Pension
- Social Security
- Government benefits
- Other regular income
Internal or external transfers from one account to another, mobile deposits, and deposits made at a banking location, ATM, or through Online & Mobile Banking do not qualify as a direct deposit.